Taking the newly upgraded big service strategy as the development direction, redefining the high-end service system and efficiently empowering dealers, Oceano Home Consultants can bring a better experience to customers.
From October 19th to 21st, Oceano Creative Training Center conducted terminal sales capability improvement training courses for dealers and terminal store personnel in the Northeast region. After three days and two nights of study and training, the course was successfully concluded.
At the beginning of the event, Huang Chao, Director of the Northeast Branch of Foshan Oceano Ceramics Northeast Region Innovation and Research Center, delivered a speech and expressed a warm welcome to the students present, and sincerely hoped that through this practical camp, they can Gain what you have learned and provide customers with professional service quality!
Huang Chao, Dean of the Northeast Branch of the Northeast Regional Innovation and Research Center
During this practical camp, a number of heavyweight instructors gave detailed explanations on the Oceano brand upgrade, eight series of new product interpretations, order negotiation skills and sales services, allowing students to fully absorb skills and nutrients and strengthen their understanding of the brand. and service awareness, and comprehensively improve terminal marketing capabilities.
Zhang Ai, executive vice president of the Innovation and Research Training Center of Oceano Headquarters
Xiao Jian, a practical practitioner in home building materials terminal marketing
Yang Jingyi, instructor of Oceano Innovation and Research Training Center
In the training, in addition to full of practical knowledge, the instructors combined many years of practical experience to answer the doubts of terminal families during the service process, and organized participating families to recite customs clearance skills and scenario simulation exercises to deepen their understanding of the situation. The understanding of sales techniques and new products enables students to learn how to deal well with customers.
Scenario drill:
Talk skills test:
In the graduation ceremony on October 21, Zhang Ai, Executive Vice President of the Innovation and Research Training Center at Oceano Headquarters, Yang Jingyi, Instructor of the Innovation and Research Training Center, and Zhou Yu, the host, congratulated the students who performed outstandingly in this practical camp. Students were awarded star student certificates and championship team awards, and the students returned home with great success. I hope that in the future terminal services, everyone can combine what they have learned to provide customers with professional service quality!
Students’ Voices
After this training, families at each site strengthened communication with each other, absorbed each other and grew up with each other during the training process. They also gave feedback on this learning journey and looked forward to the next training.
“This training is a practical course on sales skills and can also practice speech and communication skills.”
"Frequent training can improve our learning ability and cohesion. I hope there will be more learning opportunities in the future."
"The knowledge taught by the teachers is very good. I am very satisfied and benefited a lot. I also need to practice more and apply what I have learned."
"I learned about the strength of the Oceano brand, learned the models and knowledge of new products, and gained an understanding of dense seam paving. I have gained a lot!"
Oshenno focuses on the big service strategy, comprehensively enhances the brand image, strengthens the team's comprehensive capabilities, deepens terminal construction, continues to explore, never forgets the original intention, stands at a new starting point and journey, and joins hands to reach new heights!
